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NASP’s Ethical and Professional Practices Board (EPPB) typically accepts and investigates only a small number (about 0–5) complaints each year. Complaints accepted in 2016–2017 or more recently involved issues such as the school psychologist’s non-compliance with special education law, the disclosure of sensitive private information to others who have no right or need to know, repeated failure to give meaningful consideration to credible findings from non-school experts, and the practitioner’s responsibility to ensure that intervention results are appropriately monitored. Although the EPPB may recommend suspension or termination of NASP membership, and/or revocation of the NCSP certification, these actions are rare, with only three cases of membership revocation between 2005 and 2020. All three cases involved egregious conduct (NASP EPPB, n.d.).

Because many requests for assistance are handled at the regional level, no precise count of the inquiries to EPPB members is available. Documented inquiries (2016–2017 or more recently) to the EPPB included questions regarding school district noncompliance with special education law, the acceptability of telepsychology assessment, how to report the results of non-standard administration procedures, the screening of students for mental health concerns without parent consent or notice, addressing a colleague with substance abuse issues, and parental requests to be present during an assessment of their child (see Jacob et al., 2021, for further examples).