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Another service of the Small Business Administration is the network of Business Information Centers. These centers are high-tech laboratories that have computer workstations, videos, and other technical resources for start-up small businesses. Counselors can help you use these resources to set up your business or to improve your existing business. The Business Information Centers are less widespread than the Small Business Development Centers, but more than thirty are scattered throughout the country. Check your telephone directory under “U.S. Government” to see if there is one in your city.

For a novice business owner, one of the most valuable SBA resources is SCORE, the Service Corps of Retired Executives (www.score.org). These experienced volunteers work with the SBA to provide free counseling on most facets of starting and managing a small business. The SCORE program can help you find and supplement the areas where you are weak. For example, if you have experience in bookkeeping and accounting but have never done any management, SCORE can recommend a mentor with management experience. Be aware, however, that SCORE is a mentoring program. It’s not their job to run your business or to do your work for you. They can give you experienced advice, but only you can chart the course of your business.