Читать книгу Fostering Innovation. How to Build an Amazing IT Team онлайн

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1 Speak our language, not yours. We don't need to know how you do your work.

2 Know the business. Don't sit behind your computer and expect to make a difference.

3 Communicate. Let your business partners know what you're doing. If you don't share, you may not know all the impacts of a change.

Amazing IT Departments are a competitive advantage for their company. Amazing IT Departments continually exceed expectations by providing reliable and secure systems. They have friendly, prompt, and competent support teams. Amazing IT Departments complete their projects on time, on budget, and with a high degree of customer satisfaction. Amazing IT Departments are agile, working in small iterations and adapting on the fly. Amazing IT Departments write things down and keep good records without being buried by needless paperwork and bureaucracy. Amazing IT Departments provide transparency by communicating status, honestly, and in plain language. Amazing IT Departments are a terrific value, providing cost-effective services while delivering high return-on-investment (ROI) capabilities. Amazing IT Departments openly learn from their mistakes and successes, taking the time to look back on every initiative. Amazing IT Departments provide a fertile ground for innovation. They build flexible platforms, which allow for rapid prototyping. They have a culture that allows for innovation, and they inspire and reward creativity.