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In my blog post “Why CIOs Need to Pour Concrete,”6 I wrote, “CIOs who understand the need to build upon a concrete foundation will eschew the ‘sexy' until their platform is robust, and only then will they create a beautiful and glamorous digital experience built to stand the test of time.” KTLO is the key to innovation. It's the foundation upon which it rests.

Once the systems are robust, it's time to move up the Laudato Hierarchy of IT Needs pyramid and create a lean and efficient organization.

Note

1 6. A. Laudato, “Why CIOs Need to Pour Concrete,” (Heller Search Associates, May 27, 2020), https://www.hellersearch.com/blog/why-cios-need-to-pour-concrete.

7 Lean and Efficient IT

A lean and efficient IT Department is a low-cost provider of software and services.

Imagine teaching your kids about money if you have no savings and your credit card debt is mounting. While your advice may be good, your credibility is crap. Do what I say, not what I do is a failed strategy for parenting and leadership. Now imagine talking to a senior executive about using technology to drive improvements while your IT budget is out of control. It's the same credibility problem.

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