Читать книгу Fostering Innovation. How to Build an Amazing IT Team онлайн
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5 The Laudato Hierarchy of IT Needs
Most people believe that the only thing IT does is implement software to reduce costs or increase sales. When I say “most people,” I don't just mean grandmothers and schoolteachers; I mean CEOs, CFOs, and even CIOs.
Listen to the questions you'll get in an interview:
Tell me about a project that was successful.
Tell me about a project that failed.
What's your direct experience with XYZ software?
Here's what they should be asking:
How do you measure system uptime?
How should IT measure customer satisfaction?
What strategies did you use to reduce IT costs?
What's the process to determine what projects IT works on?
How important is culture to IT productivity?
How do you cultivate and nurture innovation?
While creating value is the lifeblood of an IT Department, it is only possible when a solid foundation is in place.
Back in school, we all learned about Abraham Maslow's hierarchy of needs.5 Maslow postulated that in order to achieve love, belonging, esteem, and self-actualization, you first need to satisfy your basic physiological needs — eating, drinking, sleeping — and then your safety needs. If these basic needs aren't met, you will never reach your full potential.