Читать книгу Fostering Innovation. How to Build an Amazing IT Team онлайн

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For an IT Department to reach its full potential, I devised a similar model, the Laudato Hierarchy of IT Needs, shown in ssss1.

ssss1 Laudato Hierarchy of IT Needs

© 2017 Andrew Laudato All Rights Reserved Hierarchy of IT Needs

You can't fall in love while you're being chased by a bear, and you can't deliver value to your company if your systems are crashing, and your costs are out of control. The most important task for any IT Department is building, maintaining, and supporting a secure and reliable foundation.

We'll call this keeping the lights on, or KTLO for short. If you think KTLO is someone else's job or something that gets in the way of innovation, you're going to be in trouble. If you think you'll get a seat at the table when the emails aren't emailing and the financial reports are wrong, you're sorely mistaken.

Imagine trying to add a sun deck to your house while your kitchen is on fire. You're happily nailing down the floorboards while your spouse and children are inside screaming. It's not a good look. Obviously, the urgent will outweigh the important, and rightly so. If you're dreaming of having a glass of wine outdoors while the sun sets, you need to get your house in order first. Put out the fire, and then start working on your deck.