Читать книгу Fostering Innovation. How to Build an Amazing IT Team онлайн

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When your team trusts you, they will take the leap of faith with you. Would you rather have someone perform a task because you told them to, or because they're totally bought in and aligned with how they can personally help achieve success? I can assure you, the latter produces much better results.

Become a philosopher, not a task manager. Talk about your beliefs and values. For example, I believe that people are adults and should be trusted. I believe that the most important role of an IT Department is to “keep the lights on.” I believe that the people closest to the work will make the most accurate estimates. Stick to a few core beliefs and values, and repeat them obsessively.

I value teamwork. I value education. I value honest feedback. These are some of my beliefs and values. Yours might be different, and that's fine. Your values will be driven by your knowledge, experience, and goals. Whatever they are, be sure to share them with your organization.

When everyone trusts each other and shares the same values and expectations, you have a firm foundation in place for everything else you do. The Laudato Hierarchy of IT Needs builds further on that foundation, as you'll see in the next chapter.